1 reviews | Active since Aug 2013
Bad Service
I went in to the store today and one of my desired items was fresh nuts. There was not one attendant assisting with weighing either the fruit and vegetables or the nuts. Needless to say there was no one else to refer to either. I thought that perhaps they had changed the system and that goods could now be weighed and labelled directly at the tills. I waited a good few minutes at the till queue although i was the only one in line. There were a number of available tills but everyone of the attendants was studiously avoiding eye contact . Eventually a person came down the stairs and the cashiers jumped to attention. I went to the cashier who eventually decided to call me through to her till. I unloaded my basket and was told that I had to weigh the nuts at the nut counter. I explained that there had been no attendant at the nut counter. I said I would leave the nuts behind and that I would like to talk to the manager. The manager was summoned and he acknowledged the cashier but then proceeded to walk away into the shop. He didn't even attempt to come over and talk to me.. I was extremely disappointed. I'll not be going there again.
Thank you for bringing this matter to our attention.
We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.
Kind Regards,
The Food *****s Market Customer Care Team
Thank you for bringing this matter to our attention.
We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.
Kind Regards,
The Food *****s Market Customer Care Team
