LD
Litha D

1 reviews | Active since Apr 2015

20 Aug 2017, 20:23

Bad Service

Good day my name is Litha. Yesterday I went to the Food *****'s Market in Diepkloof Square around 19:30 and I was assisted by this Cashier by the name of ENIA and her superior is Nontobeko. I came to this cashier with my Trolley, in this trolley some of the things that were there were some Yoghurts that were written on the shelf 2 for R20 I then asked this Cashier about the price for each if two is R20 she told me that one is R10, I then asked her why are they putting 2 for R20 as if when someone buys one they pay more, that's when she got irritated and she didn't answer my question and told me to hurry up as I was taking my grocery out of the trolley and she told me that it is time for her to knock off. I told her that this is not a good way of talking to customers but she did see anything wrong with what she said, she continued giving me attitude. I then requested for her superior that's when she called Nontobeko, the supervisor but still she didn't feel sorry for what she did, I then asked for a manager, I was told the Manager Kevin is not at the store he went outside, I asked for a store manager but I was also told that he was not working at that time.

I never got such a bad service when I deal with someone face to face but Food *****'s Market proved me the other way around. I am so disappointed by that kind of service that I got. That girl does not deserve to work with customers, you place her somewhere in the Warehouse. She made me hate your store.

Regards, Litha ********** 578

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply05 Sept 2017, 09:28
Official

Thank you for bringing this matter to our attention.

Please email us at *** and provide us with your contact number as we will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.

Kind Regards,

The Food *****s Market Customer Care Team