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cathrinemathabeka C
1 reviews | Active since Jul 2016
02 Dec 2024, 14:25
Bad customer service sold me burnt chicken and spoiled rice
Food service bad experience and this is not the first time, I believe that this is last time I put my foot at Food *****s they just lost a customer I am so disappointed, today the sold me a burnt Chicken I couldn't enjoy my lunch because of their *********** staff for selling me a burnt Chicken because of what I am a black person if it was a white person they wouldn't do that I am so ****ed last time it was their spoiled rice and I let it slight but not this time around not after not enjoying my money for the food that I paid for I am so disappointed they are losing their touch the one from Bank City it's much better as for the one in Sandton , see me setting my foot again kill me mxm.
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Replies (3)0
Replies (3)
Food Lovers Market's replyOfficial
02 Dec 2024, 14:39Dear Zizile,
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
Food Lovers Market's reply02 Dec 2024, 14:39
Official
Dear Zizile,
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
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cathrinemathabeka C's updateReviewer Update
02 Dec 2024, 16:47I would like to express my heartfelt gratitude to Abel for his exceptional customer service. He promptly addressed my concern, provided a satisfactory resolution, and exceeded my expectations. Abel truly embodies the spirit of excellent customer care, and I appreciate his dedication to ensuring customer satisfaction.
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cathrinemathabeka C's update02 Dec 2024, 16:47
Reviewer Update
I would like to express my heartfelt gratitude to Abel for his exceptional customer service. He promptly addressed my concern, provided a satisfactory resolution, and exceeded my expectations. Abel truly embodies the spirit of excellent customer care, and I appreciate his dedication to ensuring customer satisfaction.
Food Lovers Market's replyOfficial
03 Dec 2024, 08:34Dear Zizile,
Thank you for taking the time to send though your compliments.
Thank you for taking the time to send though your compliments.
We can assure you that all compliments received are highly valued by the stores and team members.
We have forwarded your comments on to the relevant parties who will be very happy to receive them.
Thanks, The FLM Team
Thanks, The FLM Team
Food Lovers Market's reply03 Dec 2024, 08:34
Official
Dear Zizile,
Thank you for taking the time to send though your compliments.
Thank you for taking the time to send though your compliments.
We can assure you that all compliments received are highly valued by the stores and team members.
We have forwarded your comments on to the relevant parties who will be very happy to receive them.
Thanks, The FLM Team
Thanks, The FLM Team