MM
Mamello M
1 reviews | Active since Feb 2023
22 Aug 2025, 16:08
Bad Customer service
I just went to Food *****s in Bank City and got served by Thandeka who was very ******** and rude, she stoped taking my Schwarma order and went to get an older lady who than took my order. I told her the Thandeka lady had taken my order and she said she was helping me now and if I still wanted to order in a very condescending rude tone. Both ladies were just rude and not patient with my mom and I as we made our order, and it's not the first time, those ladies taking Schwarma orders are always very rude even when my colleagues and come during lunch. Those ladies need customer service training.
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Replies (1)Food Lovers Market's replyOfficial
07 Oct 2025, 15:36Dear Mamello,
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
Food Lovers Market's reply07 Oct 2025, 15:36
Official
Dear Mamello,
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
