BAD CUSTOMER SERVICE

I have lodged a complain two weeks ago and still no one has come back to me regarding the issue. We went to eat breakfast at the True Kitchen which belongs to Food *****s Market. The waiter was untrained and did not even know what sunny side up eggs were. I clearly asked her to put my drink in a take away cup and she bought it in a glass. I then asked her to put my left overs in a take away. She put the dirty serviettes that I used on top of the food and left. She only brought half the food back for take away. This is not the service we expected as we eat breakfast there every other Saturday.