Bad after sales service

I have been supporting the Fruit & Veg at Gateway for many years but it seems that the serving staff are becoming more challenged as time goes on. Firstly you stand at the meat counter and nobody sees you or just ignore you.

This morning I asked the man for honey glazed rashers and he asked another lady to execute but she wanted to give me plain rashers!!

I asked him for fruit chutney biltong sticks but when I got home it was salty plain biltong sticks.

I contacted them and was put through to 4 different people and had to repeat my complaint 4 times just to be told I am going to put you through to the butchery department. ***!!! You have no idea how frustrating it is to find you were given the wrong stuff and that the staff don't have any job pride and then they expect their clients to drive back to get the itms they asked for in the first place.

Who do you think pays our fuel bills??? When you just apologise which is not sincere in any case, and do not have any idea of what to do to ensure the staff get it right the first time.

Maybe a few supervisors with proper training would be a welcome addition before we strat boycotting your establishment, as that seems the only way to get action.