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ashley A

1 reviews | Active since Jul 2016

28 Jul 2016, 14:06

Attitude and service

<p>To whom it may concern. </p> <p>I'm not one to complain but the service at food *****s market should change and their attitudes should be more of the nature of willing to help and not so despondent. Myself and my boyfriend go to the food *****s market Sunningdale at The Emporium Centre almost everyday for the past month and a half and have received petty service. Numerous of times we've gone to the calamari section to get a portion of calamari, to my understanding it should be fresh and warm! The first occasion at the calamari and fish counter/pizza deli, she said the heating elements are broken that's why the calamari was cold, we asked her to warm it up or make a new portion and she said her managers won't allow her to. On the second occasion the calamari was cold and came during lunch and looked like it was made early that morning we asked her to make us fresh calamari and she looked so unmotivated to make a new portion of calamari so I told her to leave it, in frustration. </p> <p>On the third occasion 28 July 2016 my boyfriend made a point to ask her for hake and calamari and chips combo, she says to him in the most impolite manner that the calamari is frozen and defrosting in water. My boyfriend proceeded to argue with her why is it that she refuses to make fresh calamari. Then he asks her why is it that a month later your heating elements are still BROKEN?? From here on out checkers sandown is the answer! </p> <p>Atrocious </p>

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Replies (1)
Food Lovers Market
Food Lovers Market's reply29 Jul 2016, 05:52
Official

Dear Ashley,

Thank you for bringing this matter to our attention.

We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.

Kind Regards,

The Food *****s Market Customer Care Team