Appauling service and treatment from Food*****s

On the 07.03.2015 I purchased a bulk pack whole chicken from food *****s Gateway plaza, on returning home I notice that the chickens were spoilt, I immediately called the store and spoke to a manager who advised me that he is not sure of what the shelf life on the chickens were, he advised me to keep the chickens and bring it in when I can, I advised him that I live very far away and only come to Food *****s once every month, and I also advised him that I cannot keep the spolit chicken in my freezer with my another stuff as the smell was quiet strong and awful. I then called customer care on the 09.03.2015 who advised she will call me back with feedback, on the 20.03.2015 I called her back as I received no feedback from her, she advised that she escalated the matter but he as not responded she advised to throw away the chickens and she will send me a voucher, I respond to her email with all the relevant details required, but to date no responds from her, I find this kind of service absoluly awful and pathetic to say the least. I have been spending my own money calling to get my money back that I spent on rotten goods <div><br></div><div><em>(Report edited by Hellopeter.com)</em></div>