FONOZONE CUSTOMISED CELLPHONE CASES

Fonozone make customised cellphone covers. I ordered a case and paid for it on 08.08.2021. To date I have not received the cover. I have tried numerous times to contact them but to no avail. I did receive a strangely worded message saying they could not deliver the item and would then re-deliver, but to date have heard nothing. I have asked for my money back.