1 reviews | Active since Apr 2025
Yes
I went to pep store last year june as I was looking for phone was lured into the shop and convinced by a sales guy in the store to get a foneyam contract which I had to pay 600 upfront and a 229 for six months after then the phone will be mine. Only to later discover that I was **** to the contract was actually a loan or rental phone which I must return to the store after paying for 13months and 7 days. I am really flabbergasted to all of this as these people only deceive us on this "promotion" as they said it was a promotion. I recently discovered that I have 5 months left that is way over the 12months now and I need to return the phone back or "buy" it at a reasonable cost. What is a reasonable cost if the phone is 1499.00 and I have way exceeded the phone price. They must just stop deceiving us and sell us facts so that we can make our own "true" decisions. They are so quick to lock the phone when u miss a payment yet they are too smooth and slow to tell the truth.
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
We have attempted to make contact with you with no success.
Please advise on a convenient time to call you, alternatively you may contact our calls center on ***or email ***.
Sincerely
FoneYam Customer Services
We have attempted to make contact with you with no success.
Please advise on a convenient time to call you, alternatively you may contact our calls center on ***or email ***.
Sincerely
FoneYam Customer Services
We have attempted to make contact with you with no success.
Please advise on a convenient time to call you, alternatively you may contact our calls center on ***or email ***.
Sincerely
FoneYam Customer Services
We have attempted to make contact with you with no success.
Please advise on a convenient time to call you, alternatively you may contact our calls center on ***or email ***.
Sincerely
FoneYam Customer Services
We have attempted to make contact with you on 4 attempts with no success.
Your query will be considered as resolved, as we had no success in the attempts we have made to contact you.
For further assistance you may contact our calls center on ***or email ***.
Sincerely
FoneYam Customer Services
We have attempted to make contact with you on 4 attempts with no success.
Your query will be considered as resolved, as we had no success in the attempts we have made to contact you.
For further assistance you may contact our calls center on ***or email ***.
Sincerely
FoneYam Customer Services
Please note that this matter will be closed due to no response.
Sincerely
FoneYam Customer Services
Please note that this matter will be closed due to no response.
Sincerely
FoneYam Customer Services
