PR
Prince R

1 reviews | Active since Feb 2025

03 Oct 2026, 10:34

worst phone company

the worst company to rent a phone from, they do not respond to emails, their AI generated bot for calls is a bummer, they cancelled my insurance claim even though i submitted everything from an avidavite that has *** number, *** number, date of incident, *** number and everything else required to claim, and guess what? they cancelled my claim 5 times and have the audacity to not respond to my emails?????? yiey foneyam count your days you'll be boycotted and i'll be there to witness your downfall, im furious writing this cause how am i required to pay for a phone that was ****** and never replaced by the same insurance im required to pay for after losing my phone? i advise anyone reading this to reconsider renting a phone from foneyam, they're too good to be true, they dont live up to their ''marketing or words'', the biggest exploiters in the device industry, there's more i wanna say but i'll be raising awareness about foneyam and their tactics to never approve insurance claims, y'all cancelled the wrong insurance claim kele gen z nna and letlo utlwa

0
Replies (3)
Foneyam
Foneyam's reply05 Oct 2026, 15:50
Official

Hello Prince,

We have attempted to contact you with no success.

Please advise on a convenient time to call you.

Sincerely

FoneYam Customer Services

Foneyam
Foneyam's reply06 Oct 2026, 10:59
Official

Hello Prince,

We have attempted to contact you with no success.

Please advise on a convenient time to call you.

Sincerely

FoneYam Customer Services

Foneyam
Foneyam's reply07 Oct 2026, 10:43
Official

Hello Prince,

We have made three attempts to reach you over the past three days, with no success. 

As we have not received a response, we will consider this matter resolved for now.

Should you require further assistance, please don't hesitate to contact us using the details below:

Contact centre:  0860 900 900

Email: ***

Sincerely

FoneYam Customer Services