MM
Musa M

1 reviews | Active since May 2021

23 Apr 2025, 11:31

Worst contract ever

They have the worst customer service, their call center agents are even rude. I submitted a claim and I'm still waiting with no feedback. I use that phone to work, I don't even know how do they expect me to pay month end

0
Replies (2)
Foneyam
Foneyam's reply23 Apr 2025, 15:03
Official
Hello Musa,                                                                                                                                                                                   

Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                            
     
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  

Sincerely                                                                                         
FoneYam Customer Service 

Foneyam
Foneyam's reply23 Apr 2025, 16:24
Official
Hello Musa,  
 
As per our telecoms, we can confirm that your query has been resolved.
 
Thank you for affording us the opportunity to assist.
 
Sincerely                                                                                         

FoneYam Customer Service