SW
Samueline W

1 reviews | Active since Mar 2026

12 Mar 2026, 21:49

Waiting almost 3week...

Waiting almost 3weeks for insurance claim not even a response email

0
Replies (2)
Foneyam
Foneyam's reply13 Mar 2026, 16:47
Official
Hello   Samueline,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
 Sincerely                                                                                         
 FoneYam Customer Services 

Best regards,

Foneyam
Foneyam's reply16 Mar 2026, 16:43
Official
 Hello  Samueline, 

As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered. 

Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.

Please note that claims may take up to 30 days for feedback to be received. 

Regards, 
Foneyam Customer Service 

Best regards,