VERY RUDE CONSULTANTS!! PLEASE PROVIDE TRAINING FOR BOTH IN-STORE CONSULTANTS NOT TO LIE ABOUT T&C OF THE RENTAL CONTRACT & TRAIN TEL-CONSULTANTS TO DEAL WITH CLIENTS!!

I'm honestly ****ed with how rude and unprofessional your consultants are. I'm still struggling to cancel this rental contract that I was mislead to take thinking its a normal contract like the ones we take via telkom, voda, mtn and I was never told that its rental. I was note even given the T&C so that I can make an informed decision. Now I'm being harassed! Yesterday I got a call from one of your consultants who was rude as **** and hanged up the phone on me. Today I was called by one of the most rude consultants I ever came across. This woman needs serious customer service training. I don't know which side of the bed she woke up on but she needs to learn to talk to customers and most importantly to listen to them. Should she dare block my phone after I explained that I made a payment and my phone later unblocked, your company will deal with me personally. I didn't get her name but obviously they log in calls and you record them so please listen to her tone and she must never call me again or any other client. She does not listen to understand, she just wants to get her point across and her tone is just off. When I tried to explain she just went mute on me. Foneyam, you can really do better. Train your people to really explain to potential clients what this contract is, give them a change to read your T&C so that they can decide whether they want a rental contract or not. Don't do business like you are ****mers. I for one I would have never taken this contract if I knew it was a rental! I will go back to Ackermans and cancel this rental agreement to avoid paying almost double of the cash price and next time opt for laybye. This woman called me at 9.13 am