Unsatisfied with the overall service

Item: Foneyam
Rating: 1
Author: Mekateko D

I'm very disappointed in the service I'm receiving, why am I only finding out now that this is a rental phone?I went into pep to buy phones for my girls and I was offered foneyam the guy told me I would own the phones after a year!!!! My contract is supposed to end in October to my surprise I received an sms to let me know my rental has been extended to December. What rental What? What nonsense is this? I refuse to pay a cent extra and I want this issue sorted out...

Helpful (0)

Replies (2)

Foneyam's replyOfficial

27 Aug 2025, 17:17

Hello Mekateko,

Thank you for getting in touch with us to raise your concerns.

We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.

Sincerely
FoneYam Customer Services

Foneyam's reply27 Aug 2025, 17:17

Official

Foneyam's replyOfficial

27 Aug 2025, 17:37

Hello Mekateko ,

Based on your rental status we can confirm that your query has been resolved.

Thank you for affording us the opportunity to assist you.

Sincerely

FoneYam Customer Service

Foneyam's reply27 Aug 2025, 17:37

Official

Hello Mekateko ,

Based on your rental status we can confirm that your query has been resolved.

Thank you for affording us the opportunity to assist you.

Sincerely

FoneYam Customer Service