Unsatisfied customer

Hi This is Muzi Pendu. In September 2024 my phone went off out of the blue. I brought it back where i got it, Ackermans Gugulethu Mall Cape town, Again in the beginning of October 2024 it does the samething.I had to endure the whole month without a cellphone whereas I'm being threatened to pay if I don't pay they will switch it off. Today I went to store to collect my phone hoping they did fix the problem but still my phone is switching on only when it's on charge how inappropriate is that? You are giving us faulty products

How could you be so unprofessional? I am not satisfied do better As in today I don't have a phone however I'm paying your installments.