BM
Bandisiwe M
1 reviews | Active since Aug 2025
27 Aug 2025, 08:40
Unsatisfied
I lost a phone and made a claim last week and submitted all the required documents. And I received an automated email. But the problem is I can't stay the whole 30 days without that phone cos I'm using the phone to work and now I'm left with a lot of work and also I've already paid for the next 2 months so now I have to wait without using the phone.
Helpful (0)
Replies (4)0
Replies (4)
Foneyam's replyOfficial
27 Aug 2025, 13:25Hello Bandisiwe,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's reply27 Aug 2025, 13:25
Official
Hello Bandisiwe,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
28 Aug 2025, 10:41Hello Bandisiwe,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's reply28 Aug 2025, 10:41
Official
Hello Bandisiwe,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
28 Aug 2025, 10:42Hello Bandisiwe,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's reply28 Aug 2025, 10:42
Official
Hello Bandisiwe,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
29 Aug 2025, 15:35Hello Bandisiwe,
Thank you for getting in touch with us to raise your concerns.
As per telecommunication we can confirm that your query is resolved.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
As per telecommunication we can confirm that your query is resolved.
Sincerely
FoneYam Customer Services
Foneyam's reply29 Aug 2025, 15:35
Official
Hello Bandisiwe,
Thank you for getting in touch with us to raise your concerns.
As per telecommunication we can confirm that your query is resolved.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
As per telecommunication we can confirm that your query is resolved.
Sincerely
FoneYam Customer Services