VT
Vuyelwa T

1 reviews | Active since Sept 2025

11 Sept 2025, 18:51

Unsatisfied

Bad customer service, misrepresentation, misleading not reliable and expensive For a Samsung A06 wch cost R2499 cas had to pay an insane amount that i cud not understand which is the 30% R749 monthly installments of R286.56 for 13 months den to cancel the contract R816 is a total reapoff

0
Replies (2)
Foneyam
Foneyam's reply12 Sept 2025, 11:47
Official
 Hello   Vuyelwa,
 
Thank you for getting in touch with us to raise your concerns.
                                                                                                                                                                                                               
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  
 
Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply12 Sept 2025, 11:49
Official
Hello  Vuyelwa,

We’ve attempted to reach you but were unable to make contact.

Based on the store feedback during the telephonic interaction and your account status we can confirm that your matter has been resolved.
 Sincerely                                                                                         

FoneYam Customer Service