Unresolved claim with a side of disrespect

There is this agent who goes by the name Zayo that is very rude in her approach. Foneyam has a very atrocious way of handling their claims and this did not bring me to writing this review until the person who decided to assist me just so happened to be this Zayo individual. The pride and arrogance in her tone makes it all the more difficult for anything to be sorted out with regards to this claim. And to top it all off is the fact that I waited 13 days for a reply from these people but I got no reply I then took it upon myself to get a hold of the company 6 days after my claim was supposed to be resolved and I get hit with the most disrespectful agent in the company. I would not advice taking a phone with this company. Just save money and buy it cash