Unprofessional company

A service provider that prefers that its customers make a follow-up for everything, make a review, they are quick to call because it is not good for business, acting as if they pay attention. Please do not call me, resubmitted on the 19th, and nothing was done until a follow-up and uploading the documents myself. ****** on the 26 of February, and the account is up to date, but to date, no device has been received. No sense of urgency, but we need to pay. Your staff is making noise and laughing, transferring calls as if our grievances are for play.