NM
Nomfezeko M
1 reviews | Active since Sept 2025
08 Sept 2025, 14:55
Unhappy customer
I took a fone on the 29th of November 2024 knowing that I will finish paying for my fone in December 2025, today I received a sms from FoneYam that my contract is extended until 06 March 2026 I need to know why?
Helpful (0)
Replies (4)0
Replies (4)
Foneyam's replyOfficial
08 Sept 2025, 15:55Hello Nomfezeko,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's reply08 Sept 2025, 15:55
Official
Hello Nomfezeko,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
08 Sept 2025, 15:57Hello Nomfezeko,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's reply08 Sept 2025, 15:57
Official
Hello Nomfezeko,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
NM
Nomfezeko M's updateReviewer Update
08 Sept 2025, 16:42*** or *** please do the right thing coz you guys you already updated my contract to 6 March our while telling people that your contract is 13 months 1 week instead you are making it 16 months 1 week now
NM
Nomfezeko M's update08 Sept 2025, 16:42
Reviewer Update
*** or *** please do the right thing coz you guys you already updated my contract to 6 March our while telling people that your contract is 13 months 1 week instead you are making it 16 months 1 week now
Foneyam's replyOfficial
08 Sept 2025, 18:02Hello Nomfezeko,
Thank you for getting in touch with us to raise your concerns.
Based on the information shared with you and your rental status we can confirm that your query is resolved.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
Based on the information shared with you and your rental status we can confirm that your query is resolved.
Sincerely
FoneYam Customer Services
Foneyam's reply08 Sept 2025, 18:02
Official
Hello Nomfezeko,
Thank you for getting in touch with us to raise your concerns.
Based on the information shared with you and your rental status we can confirm that your query is resolved.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
Based on the information shared with you and your rental status we can confirm that your query is resolved.
Sincerely
FoneYam Customer Services