OM
Ofentse M
1 reviews | Active since Jan 2026
03 Jan 2026, 11:15
Unhappy customer
They take too long to respond to our claims , I am very unhappy with the service they provide for the customers that genuinely support them. Very disappointed and unhappy with their services
Helpful (0)
Replies (6)0
Replies (6)
Foneyam's replyOfficial
03 Jan 2026, 12:10Hello Ofentse,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's reply03 Jan 2026, 12:10
Official
Hello Ofentse,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
03 Jan 2026, 12:15Hello Ofentse,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Kindly note the turnaround time for claims finalization is between 1-30 days.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Kindly note the turnaround time for claims finalization is between 1-30 days.
Sincerely
FoneYam Customer Services
Foneyam's reply03 Jan 2026, 12:15
Official
Hello Ofentse,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Kindly note the turnaround time for claims finalization is between 1-30 days.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Kindly note the turnaround time for claims finalization is between 1-30 days.
Sincerely
FoneYam Customer Services
OM
Ofentse M's updateReviewer Update
03 Jan 2026, 12:38Can you please call me again, I'm currently available
OM
Ofentse M's update03 Jan 2026, 12:38
Reviewer Update
Can you please call me again, I'm currently available
Foneyam's replyOfficial
03 Jan 2026, 13:30Hello Ofentse,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Kindly note the turnaround time for claims finalization is between 1-30 days.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Kindly note the turnaround time for claims finalization is between 1-30 days.
Sincerely
FoneYam Customer Services
Foneyam's reply03 Jan 2026, 13:30
Official
Hello Ofentse,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Kindly note the turnaround time for claims finalization is between 1-30 days.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Kindly note the turnaround time for claims finalization is between 1-30 days.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
04 Jan 2026, 11:17Hello Ofentse,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's reply04 Jan 2026, 11:17
Official
Hello Ofentse,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
06 Jan 2026, 13:17Hello Ofentse,
Thank you for contacting us.
As discussed during our telephonic conversation, please reach out to us with all the relevant information so that we can assist you with your claim.Please note that we are closing your HelloPeter complaint. Should you require further assistance, you can contact us on ***.
Sincerely,
FoneYam Customer Services
Thank you for contacting us.
As discussed during our telephonic conversation, please reach out to us with all the relevant information so that we can assist you with your claim.Please note that we are closing your HelloPeter complaint. Should you require further assistance, you can contact us on ***.
Sincerely,
FoneYam Customer Services
Foneyam's reply06 Jan 2026, 13:17
Official
Hello Ofentse,
Thank you for contacting us.
As discussed during our telephonic conversation, please reach out to us with all the relevant information so that we can assist you with your claim.Please note that we are closing your HelloPeter complaint. Should you require further assistance, you can contact us on ***.
Sincerely,
FoneYam Customer Services
Thank you for contacting us.
As discussed during our telephonic conversation, please reach out to us with all the relevant information so that we can assist you with your claim.Please note that we are closing your HelloPeter complaint. Should you require further assistance, you can contact us on ***.
Sincerely,
FoneYam Customer Services