MM
Mbuso M
1 reviews | Active since Mar 2023
31 Mar 2026, 08:38
Unhappy and poor service offered by foneyam
I,am pieced off with your poor service that this phone has thing is doing,I have changed my payment date with them and I told my payment date will on the 7th of every month ,so last month I got money earlier before the 7th and I paid my phone it was the 28 of Feb now because I paid early the changed my date 28 and our arrangement was on the 28 of every month. I tried to even send emails but no one is responding and willing to help tried calling their call centre no on is willing to help me. My contact details ***
Tried to call their call centre but still no one was helpful and my phone is locked before the 7th
Helpful (0)
Replies (6)0
Replies (6)Foneyam's replyOfficial
31 Mar 2026, 17:00Hello Mbuso,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Service
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Service
Foneyam's reply31 Mar 2026, 17:00
Official
Hello Mbuso,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Service
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Service
MM
Mbuso M's updateReviewer Update
31 Mar 2026, 17:20You can call me anytime and please kindly call me *** the number I ,am registered with in my foneyam profile
MM
Mbuso M's update31 Mar 2026, 17:20
Reviewer Update
You can call me anytime and please kindly call me *** the number I ,am registered with in my foneyam profile
Foneyam's replyOfficial
01 Apr 2026, 15:54 Hello Mbuso,
As per our recent telephonic conversation we can confirm that the matter has been escalated to the relevant department for further review.
Sincerely
FoneYam Customer Service
As per our recent telephonic conversation we can confirm that the matter has been escalated to the relevant department for further review.
Sincerely
FoneYam Customer Service
Foneyam's reply01 Apr 2026, 15:54
Official
Hello Mbuso,
As per our recent telephonic conversation we can confirm that the matter has been escalated to the relevant department for further review.
Sincerely
FoneYam Customer Service
As per our recent telephonic conversation we can confirm that the matter has been escalated to the relevant department for further review.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
02 Apr 2026, 16:17 Hello Mbuso,
As discussed in our recent telephonic conversation, your query is currently under review.
As discussed in our recent telephonic conversation, your query is currently under review.
Sincerely
FoneYam Customer Service
Foneyam's reply02 Apr 2026, 16:17
Official
Hello Mbuso,
As discussed in our recent telephonic conversation, your query is currently under review.
As discussed in our recent telephonic conversation, your query is currently under review.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
06 Apr 2026, 11:41Hello Mbuso,
As per our recent telephonic conversation I can confirm that the matter has been resolved.
Sincerely
FoneYam Customer Service
As per our recent telephonic conversation I can confirm that the matter has been resolved.
Sincerely
FoneYam Customer Service
Foneyam's reply06 Apr 2026, 11:41
Official
Hello Mbuso,
As per our recent telephonic conversation I can confirm that the matter has been resolved.
Sincerely
FoneYam Customer Service
As per our recent telephonic conversation I can confirm that the matter has been resolved.
Sincerely
FoneYam Customer Service
MM
Mbuso M's updateReviewer Update
06 Apr 2026, 11:47Dont mislead the public the is no matter that is resolved, still nothing that is making me happy you still taking me from piller to post
MM
Mbuso M's update06 Apr 2026, 11:47
Reviewer Update
Dont mislead the public the is no matter that is resolved, still nothing that is making me happy you still taking me from piller to post
