1 reviews | Active since Aug 2016
Unfairness and misleading
Hi there....
My device is locked due to payment difficulties by rejecting me not taking my device payment on the 19th of March 2026 and on the 20th of March 2026.
My device locked but I completely paid it and i don'thave any balance.
Since after every payment foneyam unlock my device automatically now since I have payment difficulties my account rejected my payment till my device locked.
The balance amount been settled but my device still locked.
Now it's for a week since locked on Saturday last update 2026/03/22, 18:52 Why suddenly it wasn't unlocked automatically like always when payment went through or unlocking when the last amount settled on my account. I will appreciate your assistance in this matter.
Regads Samuel Gopalang Seribe +***1
We have attempted to contact you with no success.
We can confirm that following your recent telephonic conversation with one of our advisors that the required information was shared with you to assist with the matter, therefor this matter will be closed on our end.
Should you require further assistance, please don't hesitate to contact us using the details below:
Contact center: ***
Email: ***
Sincerely
FoneYam Customer Service
We have attempted to contact you with no success.
We can confirm that following your recent telephonic conversation with one of our advisors that the required information was shared with you to assist with the matter, therefor this matter will be closed on our end.
Should you require further assistance, please don't hesitate to contact us using the details below:
Contact center: ***
Email: ***
Sincerely
FoneYam Customer Service