Undisclosed fees and nature of contract

Item: Foneyam
Rating: 1
Author: bongani M

I bought a phone at ackermans only to find out when I got home that its a rental when I received an SMS about the T&Cs which I was never told in-store. now I am trying to cancel the contract before the 7days period but no luck

Helpful (0)

Replies (2)

Foneyam's replyOfficial

11 Feb 2025, 08:35

Hello Bongani ,

Thank you for getting in touch with us to raise your concerns.

We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.

Sincerely
FoneYam Customer Services

Foneyam's reply11 Feb 2025, 08:35

Official

Foneyam's replyOfficial

11 Feb 2025, 14:10

Hello Bongani ,

As per our telecoms, we can confirm that your query has been resolved based on the information we have shared with you.

Thank you for affording us the opportunity to assist.

Sincerely

FoneYam Customer Service

Foneyam's reply11 Feb 2025, 14:10

Official

Hello Bongani ,

As per our telecoms, we can confirm that your query has been resolved based on the information we have shared with you.

Thank you for affording us the opportunity to assist.

Sincerely

FoneYam Customer Service