1 reviews | Active since Mar 2025
Train your agent before sending them to work
Last week friaday on the 28th of March 2025 I went to Ackermans to buy my child a phone ok I went the foneyam way worst decision ever the agent that helped me had no clue what she was doing ,struggled to set up the phone I spend more than 1 hour in the store ,had to leave the phone there and go home pick up my 10 month old which I left thinking I wasn't going to be long ,drive back to town to fetch the phone waited another 30 minutes for her to finally finish ,I have no idea how much I will be paying monthly because I was irritated that I just wanted the phone and leave initially I want to cancel the whole sale but unfortunately the had already opened the phone box ,ì didn't want to be difficult although I was unhappy
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Servic
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Servic
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely
FoneYam Customer Service
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely
FoneYam Customer Service