Title: UTTERLY *********** - Blocked my NEW phone TWICE, stranded overseas FoneYam *******LY blocked my new Samsung Galaxy A16 twice in 7 days

Title: UTTERLY *********** - Blocked my NEW phone TWICE, stranded overseas FoneYam *******LY blocked my new Samsung Galaxy A16 twice in 7 days. I NEVER reported this phone lost. It’s a brand new device on contract from 20 March 2026 and my ONLY phone while I’m overseas. Now I have ZERO service. I reported my OLD Galaxy A05S lost on 19 March 2026. That’s the phone they should have blocked. Instead their system keeps killing my active line. My number *** is dead. I sent Dumisani Nkala a FINAL DEMAND email today: fix it by 11:00 PM 15 April 2026 or I’m filing with the National Consumer Commission. Two blocks in one week while I’m abroad is a total breach of service. Unblock my phone NOW and compensate me for every day offline. DO NOT TOUCH FONEYAM if you need a working phone.