K
Katleho
1 reviews | Active since Mar 2026
22 Mar 2026, 08:44
They locked my phone...
They locked my phone and simcard opened phone but not network
Helpful (0)
Replies (3)0
Replies (3)
Foneyam's replyOfficial
22 Mar 2026, 12:06Hi Katleho,
Thank you for taking my call today and allowing me to help you troubleshoot your device and sim card.
As discussed, once a swim swap has been done, one of our team members will call you back on the number you provided to discuss further options in how we can have you back online.
Once again, our sincere apologies about the inconvenience and frustration this may be causing. We look forward to speaking to you again soon.
Kind regards,
Foneyam Customer Services
Thank you for taking my call today and allowing me to help you troubleshoot your device and sim card.
As discussed, once a swim swap has been done, one of our team members will call you back on the number you provided to discuss further options in how we can have you back online.
Once again, our sincere apologies about the inconvenience and frustration this may be causing. We look forward to speaking to you again soon.
Kind regards,
Foneyam Customer Services
Foneyam's reply22 Mar 2026, 12:06
Official
Hi Katleho,
Thank you for taking my call today and allowing me to help you troubleshoot your device and sim card.
As discussed, once a swim swap has been done, one of our team members will call you back on the number you provided to discuss further options in how we can have you back online.
Once again, our sincere apologies about the inconvenience and frustration this may be causing. We look forward to speaking to you again soon.
Kind regards,
Foneyam Customer Services
Thank you for taking my call today and allowing me to help you troubleshoot your device and sim card.
As discussed, once a swim swap has been done, one of our team members will call you back on the number you provided to discuss further options in how we can have you back online.
Once again, our sincere apologies about the inconvenience and frustration this may be causing. We look forward to speaking to you again soon.
Kind regards,
Foneyam Customer Services
Foneyam's replyOfficial
23 Mar 2026, 18:02Hello Katleho,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's reply23 Mar 2026, 18:02
Official
Hello Katleho,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
06 Apr 2026, 11:24Hello Katleho,
As per our recent telephoniv conversation we can confirm that your matter is resolved.
Sincerely
FoneYam Customer Services
As per our recent telephoniv conversation we can confirm that your matter is resolved.
Sincerely
FoneYam Customer Services
Foneyam's reply06 Apr 2026, 11:24
Official
Hello Katleho,
As per our recent telephoniv conversation we can confirm that your matter is resolved.
Sincerely
FoneYam Customer Services
As per our recent telephoniv conversation we can confirm that your matter is resolved.
Sincerely
FoneYam Customer Services