MM
Mpho M
1 reviews | Active since Oct 2025
28 Oct 2025, 09:20
Terrible Customer service
Terrible customer service, I had worst day ever in my life . Foneyam Sales Rep ruined my day.
Helpful (0)
Replies (5)0
Replies (5)
Foneyam's replyOfficial
28 Oct 2025, 15:48Hello Mpho ,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's reply28 Oct 2025, 15:48
Official
Hello Mpho ,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
28 Oct 2025, 15:58Hello Mpho,
As per telephonic conversation, we have requested that you visit the store and request to speak to the store manager.
We will contact you to make the required arrangements in attempt to resolving the matter.
Sincerely
FoneYam Customer Service
As per telephonic conversation, we have requested that you visit the store and request to speak to the store manager.
We will contact you to make the required arrangements in attempt to resolving the matter.
Sincerely
FoneYam Customer Service
Foneyam's reply28 Oct 2025, 15:58
Official
Hello Mpho,
As per telephonic conversation, we have requested that you visit the store and request to speak to the store manager.
We will contact you to make the required arrangements in attempt to resolving the matter.
Sincerely
FoneYam Customer Service
As per telephonic conversation, we have requested that you visit the store and request to speak to the store manager.
We will contact you to make the required arrangements in attempt to resolving the matter.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
29 Oct 2025, 15:03Hello Mpho,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's reply29 Oct 2025, 15:03
Official
Hello Mpho,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
MM
Mpho M's updateReviewer Update
29 Oct 2025, 16:36Good afternoon, I made arrangements yesterday with the lady by the name Anastasia that she will call at 08:00 am since am not that busy at that time. My wife will visit the store tomorrow morning at 10:00 am at Pep Kanana Mall.
Sincerely
Mpho
Sincerely
Mpho
MM
Mpho M's update29 Oct 2025, 16:36
Reviewer Update
Good afternoon, I made arrangements yesterday with the lady by the name Anastasia that she will call at 08:00 am since am not that busy at that time. My wife will visit the store tomorrow morning at 10:00 am at Pep Kanana Mall.
Sincerely
Mpho
Sincerely
Mpho
Foneyam's replyOfficial
30 Oct 2025, 17:46Hello Mpho,
As per telephonic conversation you have visited the store and you have been assisted accordingly.
The matter will be marked as resolved.
Sincerely
FoneYam Customer Service
As per telephonic conversation you have visited the store and you have been assisted accordingly.
The matter will be marked as resolved.
Sincerely
FoneYam Customer Service
Foneyam's reply30 Oct 2025, 17:46
Official
Hello Mpho,
As per telephonic conversation you have visited the store and you have been assisted accordingly.
The matter will be marked as resolved.
Sincerely
FoneYam Customer Service
As per telephonic conversation you have visited the store and you have been assisted accordingly.
The matter will be marked as resolved.
Sincerely
FoneYam Customer Service