MS
MIEDEL S
1 reviews | Active since Nov 2024
19 Jan 2026, 14:37
*********** staff and not going the extra mile for their clients
I am a client of Foneyam that's contract is almost paid up. I have tried to make a payment arrangement with them as my pay day is only 31st of each month when I do get my salary. They however locked my phone today, which is the 19th. When I called them you get one *********** agent after another. Not assisting me. I work with my phone and use it for business purposes so now I have to lose business because Foneyam does not go out of their way for their customers.
Helpful (0)
Replies (4)0
Replies (4)
Foneyam's replyOfficial
20 Jan 2026, 13:01Hello Miedel,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's reply20 Jan 2026, 13:01
Official
Hello Miedel,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
20 Jan 2026, 13:35 Hello Miedel ,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's reply20 Jan 2026, 13:35
Official
Hello Miedel ,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
MS
MIEDEL S's updateReviewer Update
20 Jan 2026, 13:51Hi there. I have not received. Any calls. Please try again on ***. I will be waiting
MS
MIEDEL S's update20 Jan 2026, 13:51
Reviewer Update
Hi there. I have not received. Any calls. Please try again on ***. I will be waiting
Foneyam's replyOfficial
21 Jan 2026, 08:56Hello Miedel,
Thank you very much for taking our call today.
As per telephonic conversation you have confirmed that you matter has been resolved.
Sincerely
FoneYam Customer Services
Thank you very much for taking our call today.
As per telephonic conversation you have confirmed that you matter has been resolved.
Sincerely
FoneYam Customer Services
Foneyam's reply21 Jan 2026, 08:56
Official
Hello Miedel,
Thank you very much for taking our call today.
As per telephonic conversation you have confirmed that you matter has been resolved.
Sincerely
FoneYam Customer Services
Thank you very much for taking our call today.
As per telephonic conversation you have confirmed that you matter has been resolved.
Sincerely
FoneYam Customer Services