L
Lucky

1 reviews | Active since Mar 2026

09 Mar 2026, 15:17

Since I submitted my...

Since I submitted my insurance claim documents on the 25/02/2026 no response from fone yam till now.

0
Replies (5)
Foneyam
Foneyam's reply10 Mar 2026, 16:44
Official
Hello Lucky,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
 Sincerely                                                                                         
 FoneYam Customer Services 
Foneyam
Foneyam's reply12 Mar 2026, 16:27
Official
 Hi Lucky, 

As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered. 

Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.

Please note that claims may take up to 30 days for feedback to be received. 

Regards, 
Foneyam Customer Service 
Foneyam
Foneyam's reply13 Mar 2026, 16:56
Official
Hello Lucky,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
 Sincerely                                                                                         
 FoneYam Customer Services 
Foneyam
Foneyam's reply16 Mar 2026, 16:24
Official
Hello Lucky,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply17 Mar 2026, 11:39
Official
Hello Lucky,

We have made three attempts to reach you over the past three days, with no success. 
 
As we have not received a response, we will consider this matter resolved for now. 

Should you require further assistance, please don't hesitate to contact us using the details below: 

Contact centre:  *** 

Email: ***
 
Sincerely                                                                                         
FoneYam Customer Service