RR
Romeo R
1 reviews | Active since Apr 2025
22 Jan 2026, 12:42
Rude & Poor Service from foneyam and Ackerman potchefstroom
My mother bought a phone from Ackerman potchefstroom, a contract is with a company called foneyam, now the phone is ******,she reported the case ,she was told what to bring to claim for a new phone,now they are giving the old ,sick pensioner the runaround and they are been rude to her,
Helpful (0)
Replies (5)0
Replies (5)
Foneyam's replyOfficial
22 Jan 2026, 17:01Hello Romeo,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's reply22 Jan 2026, 17:01
Official
Hello Romeo,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
22 Jan 2026, 17:19Hello Romeo,
As per our recent telephonic conversation we require additional information, which you have confirmed that will be sent by Monday.
Once these details have been received further contact will be made.
Kindly note that our claims department has a turn around time of 30days after all required details have been received.
Sincerely
FoneYam Customer Services
As per our recent telephonic conversation we require additional information, which you have confirmed that will be sent by Monday.
Once these details have been received further contact will be made.
Kindly note that our claims department has a turn around time of 30days after all required details have been received.
Sincerely
FoneYam Customer Services
Foneyam's reply22 Jan 2026, 17:19
Official
Hello Romeo,
As per our recent telephonic conversation we require additional information, which you have confirmed that will be sent by Monday.
Once these details have been received further contact will be made.
Kindly note that our claims department has a turn around time of 30days after all required details have been received.
Sincerely
FoneYam Customer Services
As per our recent telephonic conversation we require additional information, which you have confirmed that will be sent by Monday.
Once these details have been received further contact will be made.
Kindly note that our claims department has a turn around time of 30days after all required details have been received.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
26 Jan 2026, 13:09 Hello Romeo,
As per our telephonic conversation we can confirm that the required documents have not yet been submitted.
Kindly note that our claims department has a turn around time of 30days after all required details have been received
Sincerely
FoneYam Customer Services
As per our telephonic conversation we can confirm that the required documents have not yet been submitted.
Kindly note that our claims department has a turn around time of 30days after all required details have been received
Sincerely
FoneYam Customer Services
Foneyam's reply26 Jan 2026, 13:09
Official
Hello Romeo,
As per our telephonic conversation we can confirm that the required documents have not yet been submitted.
Kindly note that our claims department has a turn around time of 30days after all required details have been received
Sincerely
FoneYam Customer Services
As per our telephonic conversation we can confirm that the required documents have not yet been submitted.
Kindly note that our claims department has a turn around time of 30days after all required details have been received
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
27 Jan 2026, 10:21Hello Romeo,
We have attempted to contact you without success.
We have attempted to contact you without success.
We have not yet received the required documents. Kindly forward them to *** at your earliest convenience.
Sincerely
FoneYam Customer Services
Foneyam's reply27 Jan 2026, 10:21
Official
Hello Romeo,
We have attempted to contact you without success.
We have attempted to contact you without success.
We have not yet received the required documents. Kindly forward them to *** at your earliest convenience.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
10 Feb 2026, 11:32Hello Romeo,
We have attempted to contact you without success.
Based on the rental status this matter will be marked as resolved.
Sincerely
FoneYam Customer Services
We have attempted to contact you without success.
Based on the rental status this matter will be marked as resolved.
Sincerely
FoneYam Customer Services
Foneyam's reply10 Feb 2026, 11:32
Official
Hello Romeo,
We have attempted to contact you without success.
Based on the rental status this matter will be marked as resolved.
Sincerely
FoneYam Customer Services
We have attempted to contact you without success.
Based on the rental status this matter will be marked as resolved.
Sincerely
FoneYam Customer Services