TM
Tshegofatso M

1 reviews | Active since Feb 2025

26 Feb 2025, 12:52

ridiculous service

This service is the worst you can use the payments are ridiculous and inconsistent. the software they install on the phone overrides the phones capacity and factory settings I bought a samsung A05 and and google play would not support apps like WhatsApp. later my banking app was unable to update or open. the call centre could not help or refer me anywhere

0
Replies (2)
Foneyam
Foneyam's reply26 Feb 2025, 14:09
Official
Hello Tshegofatso,                                                                                                                                                                                      

Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                            
     
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  

Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply27 Feb 2025, 09:18
Official
Hello  Tshegofatso,  

As per our telecoms, we can confirm that your query has been resolved based on the information shared. 

Thank you for affording us the opportunity to assist.

Sincerely                                                                                         
FoneYam Customer Service