VN
Vikesh N

1 reviews | Active since Dec 2014

28 Nov 2025, 10:06

Regarding Bad Service from Insurance Department

Good day my phone was ******, i forwarded all documents to Insurance. Up until now its not being processed. Please get this sorted out as i really need my replacemenr handset. I didnt receive clear feedback Kind regards Vikesh Naidoo ***

0
Replies (2)
Foneyam
Foneyam's reply28 Nov 2025, 10:52
Official
Hello   Vikesh ,
 
Thank you for getting in touch with us to raise your concerns.
                                                                                                                                                                                                               
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                   
Sincerely                                                                                         
FoneYam Customer Service 
Foneyam
Foneyam's reply28 Nov 2025, 10:58
Official
Hello  Vikesh,

As per our telephonic conversation, kindly note this matter will be marked as resolved.

The documents have been received and escalated to the relevant department. The claims process take 5-7 business days after all relevant documents have been received.

Thank you for affording us the opportunity to assist you.

Sincerely                                                                                         
FoneYam Customer Services