PR
Phumzile R
1 reviews | Active since Aug 2019
03 Apr 2024, 17:03
Refund Morokolo Robinson Mpholo
I went to Ackerman's to buy a phone cash and someone took me from my plans to apply for the foneyam contract. I app**** and give him my details, after making a payment he informed me that the system failed because he somehow allocated my funds to a wrong account. When I went to the store they told me they have sent an Email to the institution. I called Foneyam and they informed me that they can't help because they don't know which account funds went into
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Replies (2)
Foneyam's replyOfficial
19 Sept 2024, 09:30Hello Phumzile,
We appreciate that you took the time to bring this matter to our attention.
Our attempts to contact you telephonically have been unsuccessful therefore we have reached out to you via email.
Sincerely
FoneYam Customer Services
We appreciate that you took the time to bring this matter to our attention.
Our attempts to contact you telephonically have been unsuccessful therefore we have reached out to you via email.
Sincerely
FoneYam Customer Services
Foneyam's reply19 Sept 2024, 09:30
Official
Hello Phumzile,
We appreciate that you took the time to bring this matter to our attention.
Our attempts to contact you telephonically have been unsuccessful therefore we have reached out to you via email.
Sincerely
FoneYam Customer Services
We appreciate that you took the time to bring this matter to our attention.
Our attempts to contact you telephonically have been unsuccessful therefore we have reached out to you via email.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
23 Sept 2024, 11:29Hello Phumzile,
Our attempts to contact you via telephone and email has been unsuccessful therefore we have closed this matter on our side.
Sincerely,
FoneYam Customer Service
Our attempts to contact you via telephone and email has been unsuccessful therefore we have closed this matter on our side.
Sincerely,
FoneYam Customer Service
Foneyam's reply23 Sept 2024, 11:29
Official
Hello Phumzile,
Our attempts to contact you via telephone and email has been unsuccessful therefore we have closed this matter on our side.
Sincerely,
FoneYam Customer Service
Our attempts to contact you via telephone and email has been unsuccessful therefore we have closed this matter on our side.
Sincerely,
FoneYam Customer Service