BS
Babazile S

1 reviews | Active since Nov 2024

05 Nov 2024, 19:52

********* practices.

If it were possible to give negative starts, I would.

My dad wanted to buy a phone for me today and he wanted to try laybye since it is a bit difficult right now, he went to Ackermans and the salesperson there convinced him to take out a fone using this service. She **** THROUGH HER TEETH. Convince him that he could pay this off within three months without interest and she never mentioned that the phone would not even be his after the long payments. I don't know if they are coached by the company to do this, convince unsuspecting people to join this, but it is unprofessional. There is no way my father will be able to carry on with this contract. Is there a way for him to get out of it?

Ackermans should also be ashamed for endorsing this.

0
Replies (2)
Foneyam
Foneyam's reply06 Nov 2024, 13:07
Official
Hello Babazile,                                                                                                                                                                                     
Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                            

FoneYam is a rental contract which requires you to pay the initial payment (upfront payment + the first payment 7 days later), and a further 12 monthly payments. The payment terms and product terms and conditions were disclosed to and accepted by you during the application process.            

We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  

Sincerely                                                                                         
FoneYam Customer Services      
Foneyam
Foneyam's reply11 Nov 2024, 12:43
Official
Hello Babazile, 
 
We have been unsuccessful on our attempts to contact the contract holder.

Please request that the contract holder contacts us on ***.

Sincerely                                                                                         FoneYam Customer Services