CT
Charmaine T
1 reviews | Active since Dec 2025
03 Dec 2025, 16:21
Poorest service
I should not even giving them a star rating because their service is zero.
I have a contract with foneyam, today I just found out that my claim was cancelled and have to resubmit for the third time for documents that I have been sending with information that is required. Your service is the poorest and consultants very rude, dismissive and disrespectful.
Helpful (0)
Replies (6)0
Replies (6)
Foneyam's replyOfficial
03 Dec 2025, 16:42Hello Charmaine,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's reply03 Dec 2025, 16:42
Official
Hello Charmaine,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
03 Dec 2025, 17:00Hello Charmaine,
As per our telephonic conversation we require you to submit the relevant information.
Sincerely
FoneYam Customer Service
As per our telephonic conversation we require you to submit the relevant information.
Sincerely
FoneYam Customer Service
Foneyam's reply03 Dec 2025, 17:00
Official
Hello Charmaine,
As per our telephonic conversation we require you to submit the relevant information.
Sincerely
FoneYam Customer Service
As per our telephonic conversation we require you to submit the relevant information.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
04 Dec 2025, 09:34Hello Charmaine,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's reply04 Dec 2025, 09:34
Official
Hello Charmaine,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
CT
Charmaine T's updateReviewer Update
04 Dec 2025, 11:53Good day
I tried to call you back, you can call me now.
Thank
I tried to call you back, you can call me now.
Thank
CT
Charmaine T's update04 Dec 2025, 11:53
Reviewer Update
Good day
I tried to call you back, you can call me now.
Thank
I tried to call you back, you can call me now.
Thank
Foneyam's replyOfficial
07 Dec 2025, 11:31 Hello Charmaine,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's reply07 Dec 2025, 11:31
Official
Hello Charmaine,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
08 Dec 2025, 15:38Hello Charmaine,
As per our telephonic conversation, kindly note this matter will be marked as resolved.
The documents have been received and escalated to the relevant department. The claims process take 5-7 business days after all relevant documents have been received.
Thank you for affording us the opportunity to assist you.
Sincerely
FoneYam Customer Services
As per our telephonic conversation, kindly note this matter will be marked as resolved.
The documents have been received and escalated to the relevant department. The claims process take 5-7 business days after all relevant documents have been received.
Thank you for affording us the opportunity to assist you.
Sincerely
FoneYam Customer Services
Foneyam's reply08 Dec 2025, 15:38
Official
Hello Charmaine,
As per our telephonic conversation, kindly note this matter will be marked as resolved.
The documents have been received and escalated to the relevant department. The claims process take 5-7 business days after all relevant documents have been received.
Thank you for affording us the opportunity to assist you.
Sincerely
FoneYam Customer Services
As per our telephonic conversation, kindly note this matter will be marked as resolved.
The documents have been received and escalated to the relevant department. The claims process take 5-7 business days after all relevant documents have been received.
Thank you for affording us the opportunity to assist you.
Sincerely
FoneYam Customer Services