BM
BOITUMELO M
1 reviews | Active since Jan 2022
13 Mar 2026, 11:44
Poor service ****mers
I have been paying the contract since last for my son.his phone is now lost.i have submitted a claim.they are not helping instead they send the message saying they claim is canceled continue with payment. I call them they make me hold forever with my airtime. My ref ***
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Replies (1)
Foneyam's replyOfficial
16 Mar 2026, 15:20Hi Boitumelo,
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
Foneyam's reply16 Mar 2026, 15:20
Official
Hi Boitumelo,
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service