BC
Bekezela C

1 reviews | Active since Sept 2022

25 Aug 2026, 09:03

Poor service fro phone yam company

Shocking service from phone yam, I called in to change my date of payment as I changed my work company, to my dis belief they said I cannot my change my date of payment once, if 1 changes employment twice then they cannot use a phone yam phone which is a big inconvenience. Then they tell you to call them once your phone has been locked.How does that work Rude consultant aswell

0
Replies (4)
Foneyam
Foneyam's reply25 Aug 2026, 11:01
Official
Hello Bekezela,

Thank you for getting in touch with us to raise your concerns.

We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.

Sincerely

FoneYam Customer Services
Foneyam
Foneyam's reply25 Aug 2026, 15:18
Official
Hello Bekezela,

We can confirm that we have been in contact with you and that the matter has since been resolved.

We appreciate the opportunity to address the concerns raised and trust that the resolution provided has been satisfactory.

Sincerely

FoneYam Customer Services


BC
Bekezela C's update25 Aug 2026, 15:28
Reviewer Update
FoneYam was quick to amend the problem I faced with them.. thank you
Foneyam
Foneyam's reply26 Aug 2026, 08:27
Official
Hello Bekezela,

Thank you for your wonderful feedback. We are pleased to hear that your query was resolved quickly and efficiently.

We appreciate your kind words and are glad you had a positive experience.

Sincerely

FoneYam Customer Services