ZM
Zanele M
1 reviews | Active since Sept 2024
12 Jan 2026, 12:03
Poor Service
I am extremely disappointed with phoneyam firstly your communication services are poor no reply as I emailed with no proper response. I just tried to call you now entered my ID no with hash it's not going through. I am totally frustrated because I am left with no phone but paying every month. I cannot obtain ITC number so that I can move on with the process. Please try to assist me as soon as possible I truly don't know which further steps to take now going forward.
Helpful (0)
Replies (4)0
Replies (4)
Foneyam's replyOfficial
12 Jan 2026, 15:28Hello Zanele,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's reply12 Jan 2026, 15:28
Official
Hello Zanele,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
13 Jan 2026, 11:09Hello Zanele,
As per our telephonic conversation, there are still outstanding documents to proceed. Further contact will be made at 14:00pm today as requested.
Sincerely
FoneYam Customer Services
As per our telephonic conversation, there are still outstanding documents to proceed. Further contact will be made at 14:00pm today as requested.
Sincerely
FoneYam Customer Services
Foneyam's reply13 Jan 2026, 11:09
Official
Hello Zanele,
As per our telephonic conversation, there are still outstanding documents to proceed. Further contact will be made at 14:00pm today as requested.
Sincerely
FoneYam Customer Services
As per our telephonic conversation, there are still outstanding documents to proceed. Further contact will be made at 14:00pm today as requested.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
13 Jan 2026, 15:24Hello Zanele,
As per telephonic conversation we are unable to access the documents which have been summitted therefor we require for them to be resubmitted.
Sincerely
FoneYam Customer Services
As per telephonic conversation we are unable to access the documents which have been summitted therefor we require for them to be resubmitted.
Sincerely
FoneYam Customer Services
Foneyam's reply13 Jan 2026, 15:24
Official
Hello Zanele,
As per telephonic conversation we are unable to access the documents which have been summitted therefor we require for them to be resubmitted.
Sincerely
FoneYam Customer Services
As per telephonic conversation we are unable to access the documents which have been summitted therefor we require for them to be resubmitted.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
15 Jan 2026, 09:30Hello Zanele,
Based on the rental status we can confirm that the matter has been resolved.
Sincerely
FoneYam Customer Services
Based on the rental status we can confirm that the matter has been resolved.
Sincerely
FoneYam Customer Services
Foneyam's reply15 Jan 2026, 09:30
Official
Hello Zanele,
Based on the rental status we can confirm that the matter has been resolved.
Sincerely
FoneYam Customer Services
Based on the rental status we can confirm that the matter has been resolved.
Sincerely
FoneYam Customer Services