NK
Nyiko K

1 reviews | Active since Oct 2025

07 Oct 2025, 03:13

Phone repairing

I have returned foneyam to be repaired, it has an factory faulty from 15 August and after month they just called me requested my ID, they never contact me again and I never skip paying and I always pay upfront. I don't know what do now

0
Replies (4)
Foneyam
Foneyam's reply07 Oct 2025, 14:07
Official
Hello Nyiko,
 
Thank you for getting in touch with us to raise your concerns.
                                                                                                                                                                                                               
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  
 
Sincerely                                                                                         
FoneYam Customer Service
Foneyam
Foneyam's reply07 Oct 2025, 17:04
Official
Hello Nyiko,

We can confirm that the matter is being investigated and further feedback will be shared with you accordingly.

Sincerely                                                                                         
FoneYam Customer Service
Foneyam
Foneyam's reply10 Oct 2025, 13:39
Official
Hello  Nyiko,

We’ve attempted to reach you but were unable to make contact.

Kindly provide and alternative contact number to reach you or a convenient time to call.
 Sincerely                                                                                         

FoneYam Customer Service
Foneyam
Foneyam's reply10 Oct 2025, 16:54
Official
Hello Nyiko,
   
Thank you for getting in touch with us to raise your concerns.
                                                                                                                                                                                                                 
As per the recent telephonic conversation, we can confirm that your matter is being attended to for further review.

We can confirm that your query has been resolved, the matter is being addressed by the store as per confirmation the store has provided you with an update on the repairs.
 
Sincerely                                                                                         
FoneYam Customer Service