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Itumeleng L

1 reviews | Active since Feb 2020

12 Jan 2026, 08:21

Phone locked while payment done

I've made a payment for my phone on the 8th the phone is still locked I make calls every day and nothing is happening ive been taken from pillar to post when the phone is suppose to be opene,I've sent emails as per instructions nothing still

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Replies (4)
IL
Itumeleng L's update12 Jan 2026, 09:32
Reviewer Update
I called them again just to find out if I could be helped the service is poor the consalt there have attitude
Foneyam
Foneyam's reply12 Jan 2026, 15:27
Official
Hello Itumeleng,
 
 Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                               
 We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  
  Sincerely                                                                                         
 FoneYam Customer Services
Foneyam
Foneyam's reply13 Jan 2026, 09:04
Official
Hello Itumeleng,

As per our telephonic conversation we can confirm that the matter is being investigated and further feedback will be provided to you.

 Sincerely                                                                                         
 FoneYam Customer Services
Foneyam
Foneyam's reply13 Jan 2026, 14:12
Official
Hello Itumeleng,

As per our recent interaction you have confirmed that the device is now active, thank you for the feedback.

The matter will be marked as resolved on our end.

 Sincerely                                                                                         
 FoneYam Customer Services