MM
Makheleni M
1 reviews | Active since Feb 2022
04 Oct 2024, 11:05
Phone locked
I paid for my phone on the 1st as usual. But my phone ialocked, I have been calling the callcentre yesterday and today but I am not getting helped, I even run out of my R100 airtime that I bought to called them. Now I'm stucked.
Helpful (0)
Replies (3)0
Replies (3)
Foneyam's replyOfficial
04 Oct 2024, 15:35 Hello Sabelo,
As per communicated feedback, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
As per communicated feedback, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
Foneyam's reply04 Oct 2024, 15:35
Official
Hello Sabelo,
As per communicated feedback, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
As per communicated feedback, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
MM
Makheleni M's updateReviewer Update
08 Oct 2024, 11:42Good day
Base on your call response, I would really appreciate if you may notify/advise all your sales rep to give customers full information of terms and conditions before the customer make a choice. As I have mentioned that the monthly data that I have to buy every month is not a according to what I wanted, if I knew about this I would have taken contract once rather then paying two things that I don't want.
Hope all is well
Base on your call response, I would really appreciate if you may notify/advise all your sales rep to give customers full information of terms and conditions before the customer make a choice. As I have mentioned that the monthly data that I have to buy every month is not a according to what I wanted, if I knew about this I would have taken contract once rather then paying two things that I don't want.
Hope all is well
MM
Makheleni M's update08 Oct 2024, 11:42
Reviewer Update
Good day
Base on your call response, I would really appreciate if you may notify/advise all your sales rep to give customers full information of terms and conditions before the customer make a choice. As I have mentioned that the monthly data that I have to buy every month is not a according to what I wanted, if I knew about this I would have taken contract once rather then paying two things that I don't want.
Hope all is well
Base on your call response, I would really appreciate if you may notify/advise all your sales rep to give customers full information of terms and conditions before the customer make a choice. As I have mentioned that the monthly data that I have to buy every month is not a according to what I wanted, if I knew about this I would have taken contract once rather then paying two things that I don't want.
Hope all is well
Foneyam's replyOfficial
08 Oct 2024, 14:26Hello Sabelo,
Thank you so much for sharing your suggestions with us. Your feedback will help us to improve our service offering!
Sincerely FoneYam
Thank you so much for sharing your suggestions with us. Your feedback will help us to improve our service offering!
Sincerely FoneYam
Foneyam's reply08 Oct 2024, 14:26
Official
Hello Sabelo,
Thank you so much for sharing your suggestions with us. Your feedback will help us to improve our service offering!
Sincerely FoneYam
Thank you so much for sharing your suggestions with us. Your feedback will help us to improve our service offering!
Sincerely FoneYam