SM
Simfumene M

1 reviews | Active since Jun 2024

02 Sept 2025, 05:58

Phone exchange

I took a phone at Ackerman's store worth R1 800 for a R210 MONTHLY PAYMENT I paid 570 upfront I just want to know can I exchange the phone because I'm m not happy with it

0
Replies (4)
SM
Simfumene M's update02 Sept 2025, 06:00
Reviewer Update
I took the phone on the 1st September today is the 2nd what chargers am I obligated to pay?
Foneyam
Foneyam's reply02 Sept 2025, 14:15
Official
Hello  Simfumene,
 
Thank you for getting in touch with us to raise your concerns.
                                                                                                                                                                                                               
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  
 
Sincerely                                                                                         
FoneYam Customer Services 

Foneyam
Foneyam's reply02 Sept 2025, 17:53
Official
Hello  Simfumene,

As discussed during our phone conversation, we can confirm that the matter is currently being attended to.

Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply04 Sept 2025, 13:58
Official
Hello Simfumene,  

Based on the rental status, we can confirm that your query has been resolved.
 
Thank you for affording us the opportunity to assist.
 Sincerely                                                                                         

FoneYam Customer Service