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Mpho B

1 reviews | Active since Oct 2025

30 Oct 2025, 12:42

Phone contract

They blocked my phone after I made a payment three days before the locked it , and since then it's been blocked. I sent emails they are not responding . They are the worst contractors

0
Replies (8)
Foneyam
Foneyam's reply30 Oct 2025, 13:30
Official
Hello  Mpho ,
 
Thank you for getting in touch with us to raise your concerns.
                                                                                                                                                                                                               
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  
 
Sincerely                                                                                         
FoneYam Customer Service 
Foneyam
Foneyam's reply30 Oct 2025, 17:33
Official
Hello  Mpho,

As per our recent conversation, to further investigate the matter we will require the necessary information.


Sincerely                                                                                         
FoneYam Customer Service 
Foneyam
Foneyam's reply31 Oct 2025, 17:38
Official
Hello  Mpho,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
Sincerely                                                                                         
FoneYam Customer Services
MB
Mpho B's update31 Oct 2025, 18:02
Reviewer Update
18:30 will do

Foneyam
Foneyam's reply01 Nov 2025, 08:54
Official
Hello Mpho,

Thank you for reaching out.

We have attempted to contact you with no success.

Please note that our operating hours are until 6:00 PM on weekdays, and over the weekends we close earlier. As a result, we are only able to attempt contact during our official working hours.

We appreciate your understanding and look forward to assisting you during our available times.

Sincerely                                                                                         
FoneYam Customer Services
MB
Mpho B's update02 Nov 2025, 17:29
Reviewer Update
I'm getting very impatient and annoyed because my issues has not been resolved in the past two working days , and we are entering a new we k without being helped. This is honestly Bull****.
Foneyam
Foneyam's reply03 Nov 2025, 09:43
Official
Hello  Mpho,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply04 Nov 2025, 12:16
Official
Hello  Mpho,

We have made three attempts to reach you over the past three days, with no success. 
 
As we have not received a response, we will consider this matter resolved for now.

Should you require further assistance, please don't hesitate to contact us using the details below:

Contact centre:  ***

Email: *** 

Sincerely                                                                                         
FoneYam Customer Services