SM
Seko M

1 reviews | Active since Aug 2021

16 Apr 2026, 13:48

****** phone claim

I am Siseko and I am formally writing to lodge a complaint against Foneyam, my device was ****** I contacted them to let them know and they indicated what I had to do to lodge a claim, go to SAPS to open a case for them to get a case number and writing an affidavit indicating how the device got ******, i did everything they told me to do and they sent me an SMS with a contract number *** that my claim was being processed and they will send another SMS with an outcome of the claim shortly and it has been more then 30 days already.

0
Replies (1)
Foneyam
Foneyam's reply17 Apr 2026, 15:40
Official
Good day Siseko, 

A member of our team is trying to contact you on the number provided, however we are unable to reach you. 
We have attempted both your contract number as well as alternative number provided for your claim but to no success. 

Please do advise us on when would be a good time to reach you on to provide feedback. 

Looking forward to hearing from you soon.

Regards, 
FoneYam Customer Services