LS
Lovemore S

1 reviews | Active since Feb 2026

12 Feb 2026, 19:50

Phone claim

Foneyam contracts are a ****, how can we wait for so many days just for a claim while we pay every month, I have been waiting for an approval message but still nothing yet my payment date will arrive soon and I have to pay for a phone I'm not using Their service is poor I use my phone to hustle and now everything is on hold

0
Replies (6)
Foneyam
Foneyam's reply13 Feb 2026, 10:15
Official
Hello  Lovemore,
 
Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                               
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                 
Sincerely                                                                                         
FoneYam Customer Services 

LS
Lovemore S's update13 Feb 2026, 12:04
Reviewer Update
I work with my phone and now my work is on hold ,I need my phone ASAP
Foneyam
Foneyam's reply13 Feb 2026, 12:29
Official
Hello  Lovemore,

We have reached out to the rental account holder and advised of the required information.

Kindly note that we will be making contact with the rental account holder to provide further updates.

Sincerely                                                                                         
FoneYam Customer Services 
LS
Lovemore S's update13 Feb 2026, 13:47
Reviewer Update
Can someone call me, an hour has passed
***
LS
Lovemore S's update13 Feb 2026, 14:49
Reviewer Update
I have been waiting for a call but no one calls me, I'm losing money ,today I received a reminder message that I should not forget to pay but yet I'm not receiving any update about my claim, how can I pay for a phone I don't have
Foneyam
Foneyam's reply13 Feb 2026, 16:53
Official
Hello  Lovemore,

We have reached out to rental account holder and provided the relevant feedback. Based on the feedback shared this matter will be marked as resolved. 

Sincerely                                                                                         
FoneYam Customer Services