Payment not allocated to account

Item: Foneyam
Rating: 1
Author: Samantha B

I received a message on my device that I need to make by the 13 April 2026. Yet payment for the device was made 27 MARCH 2026. Payment was never allocated to my contract.

Helpful (0)

Replies (2)

Samantha B's updateReviewer Update

10 Apr 2026, 14:54

I have not receive any communication or feedback regarding this issue after numerous emails and messages. And still it states that I must pay the amount on the 13 April 2026.

Samantha B's update10 Apr 2026, 14:54

Reviewer Update

I have not receive any communication or feedback regarding this issue after numerous emails and messages. And still it states that I must pay the amount on the 13 April 2026.

Foneyam's replyOfficial

10 Apr 2026, 16:40

Hi Samantha,

Thank you for taking my call today. It was an pleasure being able to assist you and give you reassurance that we have indeed received your payment dated 27 March 2026.
As discussed, your payment will be allocated to your account on your due date. Please ensure you have data on your device.

Should you have any more concerns, please feel free to call us on ***.

Wishing you a great weekend ahead
Regards,
FoneYam Customer services

Foneyam's reply10 Apr 2026, 16:40

Official