PM
Palisa M
1 reviews | Active since Oct 2024
24 Oct 2024, 05:05
Payment complain
I took Sumsung A14 which is R3000 but the time I was taking it I made payment of R980 and i have been paying R343.88 since march when I count the money has exceeds the payment its R3730,04 how can exceed to the phone price
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Replies (2)
Foneyam's replyOfficial
24 Oct 2024, 14:47Hello Palisa,
Thank you for getting in touch with us to raise your concerns.
FoneYam is a rental contract which requires you to pay the initial payment (upfront payment + the first payment 7 days later), and a further 12 monthly payments. The payment terms and product terms and conditions were disclosed to and accepted by you during the application process.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
FoneYam is a rental contract which requires you to pay the initial payment (upfront payment + the first payment 7 days later), and a further 12 monthly payments. The payment terms and product terms and conditions were disclosed to and accepted by you during the application process.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Best regards,
Foneyam's reply24 Oct 2024, 14:47
Official
Hello Palisa,
Thank you for getting in touch with us to raise your concerns.
FoneYam is a rental contract which requires you to pay the initial payment (upfront payment + the first payment 7 days later), and a further 12 monthly payments. The payment terms and product terms and conditions were disclosed to and accepted by you during the application process.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
FoneYam is a rental contract which requires you to pay the initial payment (upfront payment + the first payment 7 days later), and a further 12 monthly payments. The payment terms and product terms and conditions were disclosed to and accepted by you during the application process.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Best regards,
Foneyam's replyOfficial
25 Oct 2024, 16:17 Hello Palisa,
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
Best regards,
Foneyam's reply25 Oct 2024, 16:17
Official
Hello Palisa,
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
Best regards,