OH
Ongezwa H
1 reviews | Active since Nov 2024
07 May 2026, 10:47
Over charged and bad customer service
Poor customer service . I am being over charged and your call center agents cannot even tell me why . I spoke to Tracy , she dropped the line and I spoke to another lady she told me “She can’t tell me why I am being overcharged” I asked for a manager , she dropped the line .
Helpful (0)
Replies (5)0
Replies (5)
Foneyam's replyOfficial
10 May 2026, 15:29Hello Ongezwa ,
We have attempted to contact you, with no success.
Kindly advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you, with no success.
Kindly advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's reply10 May 2026, 15:29
Official
Hello Ongezwa ,
We have attempted to contact you, with no success.
Kindly advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you, with no success.
Kindly advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
19 May 2026, 17:15Hello Ongezwa ,
We have attempted to contact you, with no success.
Kindly advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you, with no success.
Kindly advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's reply19 May 2026, 17:15
Official
Hello Ongezwa ,
We have attempted to contact you, with no success.
Kindly advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you, with no success.
Kindly advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
20 May 2026, 13:30Hello Ongezwa ,
As per our recent telephonic conversation, you have requested to be called back 9am tomorrow.
Sincerely
FoneYam Customer Services
As per our recent telephonic conversation, you have requested to be called back 9am tomorrow.
Sincerely
FoneYam Customer Services
Foneyam's reply20 May 2026, 13:30
Official
Hello Ongezwa ,
As per our recent telephonic conversation, you have requested to be called back 9am tomorrow.
Sincerely
FoneYam Customer Services
As per our recent telephonic conversation, you have requested to be called back 9am tomorrow.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
21 May 2026, 17:10Hello Ongezwa ,
We have attempted to contact you today as requested, with no success.
Kindly advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you today as requested, with no success.
Kindly advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's reply21 May 2026, 17:10
Official
Hello Ongezwa ,
We have attempted to contact you today as requested, with no success.
Kindly advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you today as requested, with no success.
Kindly advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
22 May 2026, 14:11Hello Ongezwa,
Based on the feedback provided, we will now proceed to close this matter on our end.
Thank you for giving us the opportunity to assist and provide clarity.
Based on the feedback provided, we will now proceed to close this matter on our end.
Thank you for giving us the opportunity to assist and provide clarity.
Sincerely
FoneYam Customer Services
Foneyam's reply22 May 2026, 14:11
Official
Hello Ongezwa,
Based on the feedback provided, we will now proceed to close this matter on our end.
Thank you for giving us the opportunity to assist and provide clarity.
Based on the feedback provided, we will now proceed to close this matter on our end.
Thank you for giving us the opportunity to assist and provide clarity.
Sincerely
FoneYam Customer Services